Knowledge base
General principles: Accounts
Paymaster accounts are objects for which you track the movement of funds: wallet, bank cards, bank deposits, loans, debtors, creditors.
To create a new account, click on the "Add account" line or on the + button.
Above “Create Account” line there is a divider string. It can be dragged to the right places to structure the accounts.
General principles: Transaction type.
Paymaster has three types of transactions: income, expense and transfers between accounts.
General principles: Transaction creation
Account from which the transaction is carried out.
Paymaster has three types of transactions: incomes, expenses, and transfers between accounts.
Tag.
Transaction comment.
General principles: Loans and debts
Let's enter in Paymaster transaction of borrowing 1000 rubles from Ekaterina in cash.
To create an account with a negative balance (credit, loan, debt to someone, ...), put a minus before the sum on the account creation screen.
General principles: Categories
You can see expenses and incomes categories in the "Categories" section of the menu.
Tabs allow you to switch between incomes and expenses categories.
Try it - everything is simple and logical.
General principles: Scheduled transactions
If you need to schedule transactions in the future (loan payments, receipt of funds, regular purchases, etc.), create templates for scheduled transactions (section Scheduled transactions in the menu).
Templates of scheduled transactions, transaction projects and transactions can be edited and deleted - left swipe on the corresponding line.
General principles: Budgets
Budgets help plan spending and control the execution of this plan.
For example, you are having lunch at a cafe and can afford to spend on this item of expenditure of 100 USD per week.
If you have scheduled transactions (periodic or one-time), you will see them in the budget lines as a pale bar that continues the green bar.
If this pale bar turns violet, then the budget will be overspent during the execution of the planned transactions.
General principles: Joint accounting
Paymaster allows you to run joint accounting for family or business.
If you delete a pair on your device, then the information about the accounts and transactions of the counterparty will be deleted from your device and about your accounts and transactions from your counterparty device.
If you want to keep a joint accounting with three or more counterparties, then create a pair with each of them.
General principles: SMS and push notifications recognition (Android)
Paymaster can recognize SMS and push notifications of banks.
Recognition is performed by the neural network on the servers, respectively, the smartphone should have access to the Internet enabled. We would like the recognition to be carried out on your smartphones, but so far it is not technically possible.
At first, there will be incorrect recognitions but over time 99% of SMS and push notifications will be recognized perfectly.
If Paymaster repeatedly recognizes SMS or push notifications incorrectly, send them as text or screenshot via the “Contact us” section of the menu. We will retrain the neural network and everything will be fine.
General principles: SMS recognition (iOS)
Paymaster can recognize SMS and push notifications of banks.
Recognition is performed by the neural network on the servers, respectively, the smartphone should have access to the Internet enabled. We would like the recognition to be carried out on your smartphones, but so far it is not technically possible.
At first, there will be incorrect recognitions but over time 99% of SMS and push notifications will be recognized perfectly.
If Paymaster repeatedly recognizes SMS or push notifications incorrectly, send them as text or screenshot via the “Contact us” section of the menu. We will retrain the neural network and everything will be fine.
General principles: Currencies
Paymaster allows you to keep records in more than 150 currencies, the rates of which are updated daily.
Tap on a currency pair to change its direction: EUR / USD <-> USD / EUR.
General principles: Tags
Tags allow you to analyze data associated with some "event" or "counterparty".
For example, you want to plan and analyze your vacation expenses.
Pie chart will help you to analyze expenses marked with one tag.
Also by tag you can do a search. On the Main screen and on the Transaction screen.
FAQ: Can not pay a subscription!

We use the standard Google Play market payment mechanism. The problem can be either at the bank side or at the Google side. Here are the most likely problems:

Issue 1: The bank for some reason prohibits the transaction. Try to contact the bank support service and find out the reason. It is possible that payments abroad are prohibited, then you need to ask the bank to allow the operation.

Issue 2: The Google Play market prohibits buying in some countries and regions (for example, in China).

Look at this article, it describes the available payment methods.

https://support.google.com/googleplay/answer/2651410?hl=en

FAQ: Paid subscription is not working!

We use the standard Google Play market subscription system. Lets make sure your subscription is in the Google play market. To do this, go to the “Play market”, “Menu”, “Subscriptions” section. If the Paymaster subscription is in the Google play market, but is not active in Paymaster itself, an error has occurred during transfer of subscription information from the Google Play market to the application. Here is what you need to do:

  1. Go to “System Settings”, “Applications” section, “Google play market”, in the opened window select “Storage” (sometimes it is called differently), then “Clear cache” and “Delete data”.
  2. Go to “System Settings”, “Applications” section, “Google play services”, in the opened window select “Storage” (sometimes it is called differently), then “Clear cache” and “Delete data”.
  3. You may need to restart the phone and wait a few minutes until the Google play market receives information from Google servers.
FAQ: How to set up SMS recognition?

SMS recognition is performed by neural networks on servers. Internet access must be enabled. In the settings Paymaster must be given permission to access the SMS.

The recognition logic is as follows:

  1. The app should find out your bank number in order to recognize incoming SMS from it automatically.
  2. The app must link the card-determining symbols in the SMS (for example VISA1234) to the account in Paymaster.

Both of these actions are done as part of the following procedure:

  1. Copy SMS from the bank.
  2. In Paymaster, click on the SMS button on the main screen.
  3. A transaction project line will appear (gray with a check mark on the right), with not recognized account and category.
  4. Tap its center, in the opened transaction editing window, specify the account and category.
  5. Tap the check mark in the upper right corner of the transaction editing window.

Paymaster will remember your choice and will be acting by analogy in the future. If you make a mistake, just edit the next transaction project, Paymaster will remember your new choice.

You should do this for each bank card.

If Paymaster says that SMS is not an SMS transaction, then send us its text at support@paymaster.site

FAQ: How to setup push notifications recognition?

Push notifications recognition is performed by neural networks on servers. Internet access must be enabled. In the settings Paymaster must be given permission to access the push notifications.

The recognition logic is as follows:

  1. The application must know the ID number of your bank application.
  2. The app must link the card-determining symbols in the push notification (for example VISA1234) to the account in Paymaster.

This is done as part of the following procedure:

  1. After a push notification recognition a transaction project line will appear (gray with a check mark on the right), with not recognised account and category.
  2. Tap its center, in the opened transaction editing window, specify the account and category.
  3. Tap the check mark in the upper right corner of the transaction editing window.

Paymaster will remember your choice and will be acting by analogy in the future. If you make a mistake, just edit the next transaction project, Paymaster will remember your new choice.

If push notifications come, but the transaction project strings do not appear, then send us a screenshot of the notification and the ID of the bank application at support@paymaster.site.

To get the bank app ID find it on the Play Market (https://play.google.com/store/apps) and open its page. Tap into the address bar, copy it and send it to us.

To take a screenshot of the push notifications do as follows. Find the notification log in the system settings and take a screenshot with the details of the corresponding notification. On some smartphones there is no notification log in the settings. In this case, install the QuickShortcutMaker application (free) from the Google play market. On its main page, enter in the search field "notification" and a link to the settings section you need will appear. Go through it and click on "View". In the list, find the required notification and take a screenshot of it.

FAQ: SMS and push notifications are not automatically recognized.

For automatic recognition of SMS and push notifications you need:

  1. Enable Internet access.
  2. Give permissions to access SMS / notifications (PERMISSIONS section of Paymaster settings).
  3. Have an active subscription.

If everything is done, but automatic recognition does not work, then the reason is that your phone blocks Paymaster background processes that “catch” SMS and push notifications.

It is necessary to prohibit the operating system to interfere with the work of Paymaster.

On phones of different manufacturers, these settings are in different places and are called differently.

  1. HUAWEI: System settings, "Battery" section, "Run applications" item, select Paymaster in the list, disable "Automatic control". Paymaster must be enabled for Manual.
  2. Xiaomi: System Settings, “Applications” section, select Paymaster. The “Activity Control” setting must be switched to “No restrictions”. You also need to enable “Autostart” and “Run in background”.
  3. Samsung: System settings, section “Battery”, “Unmonitored app”, Add Paymaster to the list and save.
  4. LG: System Settings, "Battery" section, "Exceptions from the power saving mode". Find Paymaster in the list and exclude it from power saving mode.
  5. Sony: System Settings, "Battery" section, the menu on the top right, "Battery Optimization", go to the Applications tab and tick Paymaster. As a result, Paymaster should go to the “Not Optimized” tab.

If this is done on your phone somehow else, write to us at support@paymaster.site and we will update this instruction.

p.s. Keep in mind that Android is cunning. After updating the application, or after rebooting the phone, or when Jupiter enters the constellation of Aquarius, Android can turn on the power saving mode for Paymaster without permission. That is, if recognition stops working again, check this setting.

p.p.s. Due to the iOS limitations, automatic recognition of SMS and push notifications on the iPhone is technically impossible.

FAQ: How to transfer data to a new phone?

Paymaster saves backups to Google Drive.

If you changed your phone and google account on the new phone is the same as on the old one:

  1. Create a backup on your old phone (Paymaster settings - Create backup).
  2. Recover from this backup on your new phone (Paymaster settings - Restore from backup).

If you changed the phone and google account on the new phone is different from the old one:

  1. Create a backup on your old phone (Paymaster settings - Create backup).
  2. Through the Google Drive application on your computer or phone, transfer the backup file to Google Drive on the new phone.
  3. Recover from this backup on your new phone (Paymaster settings - Restore from backup).
FAQ: How to import data?

To import data, you need to create a file in the following format: Paymaster import template.xlsx.

File requirements for import.

  1. Do not change sheet names, do not remove or add sheets.
  2. Do not change column names, do not remove or add columns.
  3. On the Transactions sheet, for each transaction row:
    • The cells “date”, “category”, “account”, “amount”, “currency”, “type of transaction” must be filled in.
    • The "tag" and "comment" cells may be empty.
  4. On the Accounts sheet:
    • You do not have to create account rows.
    • But if you create account string, the cells "name", "amount", "currency" must be filled in.
  5. Three-digit currency codes must be used in the "currency" cell (en.wikipedia.org/wiki/ISO_4217).
  6. Values in the "Transaction type" cell can only be the following: Expense, Income.
  7. The created file must be loaded in the "Import" section of the "Data export / import" item of the application menu.
FAQ: How to start from the scratch?

To start from the scratch delete Data and clear Cash of Paymaster in the system settings.

Option 1:

  1. Long tap on the Paymaster icon on the desktop.
  2. In the menu that appears, select "About the application.
  3. Tap Storage.
  4. Clear Data and Cash

Option 2:

  1. Go to system settings.
  2. Tap Apps.
  3. Find Paymaster in the list.
  4. Tap Storage.
  5. Clear Data and Cash.
FAQ: How to cancel the subscription?

To cancel the subscription, go to the “Play market”, “Menu”, “Subscriptions” section. Select the Paymaster subscription and cancel it.